Stephen Roberts

Chief Executive Officer

(781) 356-2719, ext. 128 stever@mbmanagement.com

                                      

                                  

Kate Franco, CPM

Director of Property Management

(781) 356-2719, ext. 127  KFranco@mbmanagement.com

 

 

Peter Rioux

Director of Operations

(781) 356-2719, ext. 146    peter@mbmanagement.com

 

 

 

Return to Resident Services

 

Representative Resident Survey Responses:

 

Rivers Edge Apartments, Haverhill Massachusetts

 

MB Management makes a concerted effort to provide professional and responsive services to ensure that each managed property continues to be an enjoyable place to live for each of  our residents. Here are a few comments provided by our residents during our most recent Resident Satisfaction Surveys.

 ·          “Our manager is a very caring person who goes above and beyond her job description to meet the needs of the residents of this facility.  Also, all staff members are most kind and considerate to those of us who reside here.”

 

 ·          “The office help is always cordial and smiling - they make you feel like family.”

 

 ·          “I like the extra effort the maintenance personnel put in to keep the halls, lobby, and laundry clean and kept up.”

 

 ·          “We have beautiful foyers, spotlessly clean.  No better managers could be found.  This is a heavenly place to live.”

 

 ·          “I like the security of knowing things can and will be fixed and knowing there is always people around if you need any help.”

 

 ·          “I appreciate the super maintenance and care throughout including the friendly, approachable staff.”

 

 ·          “This is a lovely place to live.  The management is very caring and accommodating and the maintenance people are courteous and pleasant to us.  I’ve lived here since the property opened in the 80’s and I wouldn’t even consider moving elsewhere!”

 

 ·          “I like the way the property is run, especially the maintenance - inside the homes and outside.  And I like the way the staff does everything to make us happy and feel at home.”

 

 ·          “I feel secure, treated with dignity, in a beautiful setting.  The manager and the staff are responsible for this feeling.”

 

 ·          “I feel so lucky to have a nice place to live in.  It’s a home.  I call it my little condo.”

 

 ·          “I had my own home for many years.  This is like having your own place.  I feel proud to be a resident here.”

 

 ·          “The security, warmth, and friendliness of the office staff, compassionate neighbors, prompt plowing and shoveling, constant improvements and repairs make us proud to live here.”

 

Home Office: 220 Forbes Road, Braintree Massachusetts  02184  Telephone: (781) 356-2719  Fax: (781) 356-2765

Regional Offices:  Georgia, Maine, Massachusetts, New Hampshire, & New York

 

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