Stephen Roberts

Chief Executive Officer

(781) 356-2719, ext. 128 stever@mbmanagement.com

                                      

                                  

Kate Franco, CPM

Director of Property Management

(781) 356-2719, ext. 127  KFranco@mbmanagement.com

 

 

Peter Rioux

Director of Operations

(781) 356-2719, ext. 146    peter@mbmanagement.com

 

 

Response From Regulators

Val Vista Apartments, Mesa, Arizona

 

MB Management Company manages multi-family and elderly residential properties assisted through a wide array of interest, rental, and mortgage insurance programs administered by various Federal, state, regional and municipal agencies.  As such, our management services in support of these properties are frequently reviewed in order to ensure the continuing provision of high quality and responsive services.

 

Overall Real Estate Management

 ·          “On nearly every score, the property is managed with professionalism and great attention to detail.  Maintenance systems, rent collection procedures, resident services, turnover practice, and the beautiful physical upkeep of the property are all prime examples of the care and conscientiousness with which the property is being managed.”

 ·          “We would like to see all of our projects as well managed.  The site manager and MB Management are doing an excellent job.”

 ·          “MB Management Company is doing an excellent job with administration and management controls.”

 Apartments

 ·          “The overall conditions of the apartment units are excellent.  The site manager is doing a great job of scheduling annual inspections.”

 ·          “The turnover practices are exceptional with the majority of the units refurbished and re-rented without any rent loss.”

 Marketing

 ·          “The marketing program for this development is excellent.  Applicant selection and screening procedures are excellent.”

 Maintenance Systems

 ·          “Verne Clow, Technical Services Specialist, is a definite asset to the maintenance systems.  He is responsible for overseeing the maintenance systems and to ensure that these systems are operating effectively.”

 ·          “MB Management’s policies are excellent for reducing costs of services and products at all of their developments.”

 ·          “MB Management has a superb preventative maintenance schedule that is monitored by the site manager and maintenance superintendent.”

 ·          “The site manager and maintenance superintendent are doing an excellent job in conducting regular property inspections.”

 ·           “Capital replacement planning is excellent.”

 Resident Relations

 ·          “Management has done an outstanding job of establishing a friendly and professional rapport with the property’s residents.”

 ·          “The resident related policies and procedures are excellent.”

 Property Appearance

 ·          “The interior public areas of this development were found to be extremely beautiful and immaculate.  Each hallway was attractively decorated with sitting areas to provide a feeling of being welcomed and being at home.”

 ·          “This development was found to be very attractive.  The driveways, walkways and parking lot were found to be in excellent condition.”

 ·          “The physical condition of the property is excellent and the condition of the interior public area is exceptional.”

 

 

 

Home Office: 220 Forbes Road, Braintree Massachusetts  02184  Telephone: (781) 356-2719  Fax: (781) 356-2765

Regional Offices:  Georgia, Maine, Massachusetts, New Hampshire, & New York

 

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